Business Capability Maps: A Practical Guide for Enterprise Architects

Business capabilities are a simple and clear way of describing what the business does.

Enterprise Architects use capability maps to understand the strengths of the business, identify how it needs to change, and guide management of application portfolios and technology.

• Build buy-in by showing how capabilities connect to applications, processes and technology infrastructure
• Identify high-impact opportunities by linking capabilities to costs, performance, and customer experience
• Chart your transformation journey with roadmaps and process models informed by capability gaps
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