Avolution earns a Net Emotional Footprint score of +91, with top ratings in Client Service and Best Dispute Resolution.
Global research and advisory firm, Info-Tech Research Group, names Avolution a 2026 Champion for Emotional Footprint Report. The report findings are based on data from user reviews on the firm’s SoftwareReviews platform, the leading source for insights on the software provider landscape.
Info-Tech Research Group’s Emotional Footprint Report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider. The top providers are recognized as Emotional Footprint Champions, which are selected based exclusively on feedback provided by their users.
User satisfaction is measured across 27 elements of the provider relationship, including strategy, service experience, product experience, conflict resolution, and the contracting process. The result is a Net Emotional Footprint score. This score represents the overall user sentiment, a powerful indicator of user feeling toward the provider and the product. Avolution received a Net Emotional Footprint of +91 with top ratings in Client Service and Best Dispute Resolution.
Avolution’s CEO Richard Ward said: “We’re delighted to be recognized as a Champion in Info-Tech’s Emotional Footprint report. This recognition reflects what drives us: showing up for our customers and being a team they can count on. It’s why every customer gets end-to-end support from a team that knows their business, and being named a Champion, with top ratings for client service and dispute resolution, validates that commitment.”
About Avolution
Avolution helps organizations navigate complexity and make trusted decisions through Enterprise Architecture. Trusted worldwide, the ABACUS platform provides a connected view of business strategy, applications, data, processes and technology, giving organizations the architectural context to understand the impact of change, strengthen governance, and scale AI adoption while guiding confident technology decisions.
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About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech’s divisions, visit SoftwareReviews for software buying insights or McLean & Company for HR research and advisory services.
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